Severity spans three orders of magnitude. Volume is not predictable.
A property FNOL could be a $400 appliance damage or a $1.4M structure loss. The intake data doesn't always distinguish them. Manual triage means every claim gets the same initial treatment — which means high-severity claims wait in the same queue as low-complexity ones.
Catastrophe events amplify this: a single weather event can triple FNOL volume overnight. Carriers that depend on manual triage scramble to staff CAT responses while base volume claims sit idle.
How ClaimVyne handles property claims — from single-loss to catastrophe volume.
Loss Type Classification
ClaimVyne classifies the loss type at FNOL — fire, wind, water, theft, vandalism — and routes each to the appropriate specialist track before a human reads the file.
Catastrophe Event Detection
When FNOL volume from a ZIP code spikes or loss type matches a CAT event profile, ClaimVyne automatically assigns a CAT flag and adjusts routing rules for the event period.
Field Adjuster Territory Routing
Property claims requiring field inspection route to adjusters by geographic territory, specialty (fire vs. flood vs. structural), and current queue load — not alphabetical assignment.
Coverage Verification — Live
Dwelling, contents, ALE, flood, wind, and exclusion checks run against your PAS in real time — not from a cached daily export — with confidence scoring for ambiguous matches.
Preliminary Reserve Baseline
Initial reserve estimates derived from loss type, location, structure value indicators, and carrier loss history give adjusters a starting point — reducing cold-start reserve setting time.
Xactimate and Symbility Integration
Claim data pushes directly into Xactimate and Symbility at assignment — so field adjusters open a structured pre-populated estimate file, not a blank form.
Performance on property — at base volume and at CAT scale.
Pilot ClaimVyne against your property FNOL volume — including your most recent CAT event.
We'll demonstrate the full pipeline including CAT flagging, field adjuster routing, and Xactimate integration — using your actual claims data and your PAS.